Frequently Asked questions
For many years we continued to sell our herb plants during the winter months.
We work very hard during the growing season, and we need to have down time. This is a job that we truly 'live' for eight months of the year and we need to return each Spring inspired and invigorated.
We do not offer a collection service. Our site is not suitable to receive visitors and this is a rule that we have to apply universally out of respect to our neighbours and family.
From late March to autumn, herbs will be available for immediate dispatch subject to their availability. We dispatch our fresh potted herbs Monday-Wednesday each week to avoid postal delays over the weekend. We aim to dispatch all fresh herb orders as soon as possible and in less than seven days, i.e. an order placed Thursday-Sunday would be dispatched the following Monday-Wednesday. Orders placed Monday-Tuesday we would aim to dispatch by the Wednesday of that week. We generally do not dispatch on bank holidays.
If you have specific concerns regarding delivery dates please contact us - but we do try to dispatch herbs in a timely manner and pride ourselves on the speed of our dispatch.